The next morning he messaged me at 6am saying that he won't make it unless I will let him check-out at 3pm (I assume he was partying all night and wanted to sleep). Guest made the same day booking, informed me he will check-in at 8pm but never showed up. Hey, I am a new host on Airbnb and don´t know really how all things works and I need a help. Today I expected a group of 5 from China ( 1 night stay), but they didn´t show up. For a one-day meeting in Boston I scheduled an Airbnb stay with an early morning flight out. The agreement was for me to arrive “around 5:00 PM” which is what I did; at 5:02 PM I showed up in front of the locked door of the apartment building. I once thought my listing wasn’t showing up. The profile didn’t say which apartment, and the host hadn’t told me me. @Bon-Bini-Residence0 If a guest does not show up, Air BNB will pay out according to your cancellation policy with Air BNB. The good news is a couple clicks of the mouse button will fix it. But you also do not expect the pantry to be full of mold and mildew! Do only a small percentage of people leave reviews? Airbnb only displays 300 lisitngs at a time, since your location has 300+, some of them get capped. If your guest decides to cancel or not show up for an active reservation, we’ll uphold your cancellation policy and any payout for a cancelled reservation will be released to you. Hosts might write in asking why their listing is paused or suspended. I've experienced the same problem. After the announcement on October 7, 2020 in this video Airbnb is sending out communications to hosts who do not meet their quality criteria and will give them a few weeks to improve before removing the listing. In my case, the incognito browsing is why the listing wouldn’t show (and AirBnB tech support couldn’t figure this out for me, I figured it out on my own): I don’t meet my own strict IB requirements in incognito mode, so the listing doesn’t even show up if I search with dates. This Airbnb guest had expected a fully stocked kitchen (not with food), but instead ended up not having anything available to make their "home away from home" a little nicer. My review was never posted and this place is rated around 4.7. I have many pictures. You do not expect your Airbnb host to stock the pantry with goodies for you to snack on all night. They didn´t cancel their booking either. What these guests may not realize: Four stars may be totally great for a hotel, but is pretty much an unacceptable rating on Airbnb. I did some digging around on this. This is a host forum, and you have not reached Air BNB. This pesky little snooze option slips up the most experienced hosts. I then noted that ALL properties are rated well over 4. They also show huge gaps in rentals, for instance only 1-3 rentals in an entire year. #2 – Do you know about the pesky snooze option? Turns out a popular cause for an Airbnb listing not showing is your status showing as ‘snooze’. Moreover, if you smoke during your stay in a no-smoking Airbnb or throw a party in a no party Airbnb, your host … It does not show up in the search enquiries (not matter how extensive the search) and is known to show the wrong rates (rates that extremely high immediately discouraging the guests) This has cost me a lot and I have yet to hear back from them. I just don't know what to do. My listing has not had a booking in the past month and half. This is a host forum, and you have not reached Air BNB. ... mostly when a new host thinks their listing is not showing on the map the reason is. I was doing the incognito browsing thing that hosts here recommend. If you show up at your Airbnb with your pet where a pet is not allowed; or the host charges extra for a pet, but you did not notify your host beforehand, the host may cancel your reservation. If you’ve hosted before, the payout will be released upon cancellation. I did just search again and the unit is not listed anymore. ... 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